Vis Doodles 10 Year Health Guarentee

All of our puppies are guaranteed to be in good health and free from visible signs of infection and contagious or communicable diseases when purchased.

Within 7 days of Purchase

If your puppy is returned for any reason other than an accident within 7 days of purchase we will take the puppy back and refund the purchase price without the deposit.

10 Year Genetic Health Guarantee

If your puppy is diagnosed by a suitably qualified veterinarian as having a life threatening or seriously disabling defect of certain congenital/genetic origin any time in the first 10 years its life we will refund 100% of the purchase price or pay for treatment, up to the purchase price, at a Veterinary clinic approved by us.  We reserve the right to require a second opinion from a veterinarian of our choice at our expense. If the puppy is euthanized or in any way disposed of, without a second opinion from the seller’s veterinarian, the buyer waives all rights to a refund.

The most common genetic diseases in Labradoodles and Bernedoodles – Severe hip dysplasia, Severe elbow dysplasia, progressive retinal atrophy, and Von Willebrands disease – are covered by this Guarantee.

Note:  This warranty is void in the event of an undetermined or inconclusive diagnosis.  Diseases of likely environmental origin (likely to be caused by suboptimal diet, chemicals, or trauma) are not covered. 

If your puppy dies and you request a refund, you must have a necropsy performed by a suitably qualified veterinarian at your expense to determine the cause of death.  Your puppy will be refunded if the death was caused by a genetic problem or an illness which your puppy had at the time of purchase.  For this reason, it is advisable to have your puppy checked by your own veterinarian within 72 hours of purchase.

For the long-term health of your puppy we require de-sexing at 12 months of age or older.  We also recommend minimising exposure to veterinary drugs (such as flea and heartworm treatments, vaccinations and wormers) to the minimum dosage and frequency needed to safeguard your pet’s health.

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